Privacy Policy

Last updated October 31, 2026

This policy explains how DoorsIQ handles information when you use DoorsIQ or contact a property that uses it.

What we collect

• Account details: name, email, phone number, company.
• Conversation content: messages, call transcripts, and details people share such as name, contact information and move-in plans.
• Records our customers enter: properties, units, leases, balances and work orders.
• Technical data such as browser type.

How we use it

• To answer inquiries, schedule tours, handle service requests and send reminders on behalf of the property.
• To operate, secure and improve the service.

Who we share it with

We share information with the property you contacted and with providers that run the service: AI, telephony and messaging, email, hosting, database and payments. They process it to provide those services. Payment card details are handled by Stripe and are not stored by us.

Text messages

Mobile numbers and text messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent.

Your choices

• Reply STOP to any text, use the unsubscribe link in any email, or ask us on any channel. Any of these stops messages on every channel.
• Ask us or the property to access, correct or delete your information through our contact page.

Security and retention

We protect information with encryption in transit and access controls, and keep it for as long as our customer needs it to run their business or the law requires.

Changes

We will post updates here with a new date.